As outlined in your warranty manual, ProHome provides two warranty term walks during the first 12 months of warranty. Our 30 day walk should be processed between 30 and 60 days of occupancy and your 11 month warranty walk must be initiated prior to your 12th month of occupancy.
To start the process, please contact our scheduling department at (248) 449-1100 or email at:
scheduling@prohomemichigan.com and we will send you an email to start the warranty walk process.
For either warranty walk, start by making a list of warranty items to provide a count to our scheduling department. We will then initiate your login request and send you an email with your user name and password.
Our process is very simple if you follow the outline on the email sent to your by our Scheduling department. To help make this as simple as possible, please take the 8 minutes to watch the following 4 instructional Videos for procedures on the 30 Day or 11 Month Walkthroughs.